Digital Change Agents®
We are an award-winning digital transformation agency
What We Do
We are one of the only agencies in the UK that can provide an in-house end-to-end service encompassing business vision and strategy, service design, customer experience, creative innovation, website, platform and app design and technical development and delivery.
Product & service change
Our multi-faceted team works collaboratively to concept and build the new products, services and experiences that empower our clients to lead in the digital era. By understanding users, their motivations and journeys, and by collaborating with clients and key stakeholders, we find new solutions, rapidly iterating creative concepts until they're both progressive and fit for purpose. Our groundbreaking work has led to BIO being named as the No 1 agency for creativity in Econsultancy's Top 100 Digital Agencies for 2016.
New business models, practices & behaviours
We work with clients in sectors under threat from digital disruption. By looking at the whole business, from operations to technology to culture, we help them drive efficiency, become customer-centric and evolve into agile organisations comfortable with continuous change. By providing a vision and roadmap for the future and then iterating the solutions that deliver on it, we help them beat the disruptors at their own game.
LATEST THINKING, EVENTS, COVERAGE, BLOGS AND MORE
Passport to the future: the return of Tomorrow's World
Technological innovation is now transforming all walks of life, changing how we think and behave. With the BBC announcing the return of hit science show Tomorrow's World, Rebecca Crook is looking forward to the debate on what the future might hold…
Breaking down barriers
Peter's been talking to B2B Marketing about the enemy of agile, collaborative working – silos – and how to break them down.
Why the Friday night takeaway is faster and foodier than ever
Fast food brands are digitising processes and paying more attention to ingredients in order to compete in a crowded marketplace. That’s the view according to Peter Veash, writing in The Huffington Post.