News & Views
BIO is often in the news in our role as Digital Change Agents®. From the broadsheets to Bloomberg and from our White Papers to special events you’ll find all the latest stories, comments and conversations here.
Why the Friday night takeaway is faster and foodier than ever
Fast food brands are digitising processes and paying more attention to ingredients in order to compete in a crowded marketplace. That’s the view according to Peter Veash, writing in The Huffington Post.
The end of the bank branch?
With the UK’s high streets changing fast and the growing convenience of digital banking, is there still a place in today’s world for the good old fashioned bank branch?
Could this be the year of the high street giants?
Hot on the heels of the trading results from the Christmas period, have online sales outperformed in-store purchases? And does the distinction even matter in this omnichannel, connected world? For retailers in 2017, a seamless omnichannel strategy is going to be crucial
Sharing is caring in the future disruptive economy
Rebecca Crook looks at the impact of regulatory challenges to innovating in the sharing economy, and ponders what's next for 2017.
On the right track: using technology to transform the passenger experience
Improving the passenger experience is pivotal in creating loyal, valuable relationships with travellers, but how can train operating companies use technology to further this aim? The BIO Agency’s Rebecca Crook discusses
Got reservations? Pushing the boundaries of technology in the hotel industry
The hospitality industry is increasingly embracing digital technology to create innovative customer experiences. But, asks BIO Agency founder Peter Veash, what’s the right mix for customers, and can there ever be too much?
Don’t get derailed: how railways can take advantage of the digital revolution
Operational improvements are just half the digital transformation story for the UK’s trains. Railways have a huge opportunity to improve the customer experience at a fraction of the cost, as Rebecca Crook at The BIO Agency explains.