DIGITAL TRANSFORMATION

We use digital technology to change businesses inside and out, transforming not only processes but mindsets too

  • What Is Digital
    Transformation?

  • Digital transformation describes an organisation making a fundamental change from its current state to one in which digital technology is integrated into all areas of the business, improving operational efficiency and delivering value to customers.

    It’s also a cultural change, a shift in mindset where the whole company supports a new way of thinking. After digital transformation, change is constant, experimentation is built into the business model, and ‘failing fast’ is seen as essential to the learning process.

HOW CAN DIGITAL TRANSFORMATION HELP?

  • We can change the way your business thinks and behaves long-term in order to combat the threat of digital disruption.

    Giving you not just a vision but also a roadmap for the future, we can look at everything from operations to technology to culture – this is essential if transformation is to be genuine, long-term and successful.

    We will work with you as the business transforms into one that is efficient, customer-centric and thriving through continuous change.

Our Industry
Expertise

Some of the core sectors we specialise in

  • BANKING

    We were named Financial Services Forum Agency of the Year for our work with Leeds Building Society, TSB, Premium Credit, CMC Markets and more.

  • RETAIL

    Innovating new ideas and increasing customer engagement for high street names like Halfords, Reiss and Bowers & Wilkins.

  • TRAVEL

    Creating new customer experiences for British Airways and Haven Holidays to empower customers and increase loyalty and satisfaction.

HOW WE DO IT

We use hands-on techniques to get to the heart of what customers want and businesses need

  • BIO HIVE

    In our three and five-day vision workshops we co-locate with clients and customers to share perspectives and create truly customer-centric innovation. 

  • AGILE

    Our agile methods have many client benefits – quicker speed-to-market, greater visibility, higher quality results, less risk and better cost control.

  • CXF

    To understand customers we create a customer experience framework using a range of methods including personas, journey maps and user diaries.

  • UCD

    We build new innovations around the user, testing throughout the process and iterating our ideas until users can meet goals almost effortlessly.

Get In Touch

Get In Touch


New Business & Press

Come and see us for a coffee, a peek at our cool offices and a chat about new business & digital transformation.

newbiz@thebioagency.com

General

For any other enquiries or just to say hello, drop a line to:

info@thebioagency.com

;