News & Views
BIO is often in the news in our role as Digital Change Agents®. From the broadsheets to Bloomberg and from our White Papers to special events you’ll find all the latest stories, comments and conversations here.
New research says Telco companies need to transform to survive
The BIO Agency’s new research into customer attitudes to their telco providers provides plenty of food for thought for the industry and suggests that complacency is not an option.
The BIO Agency is Top 3 for Creativity
Econsultancy’s annual report on digital agencies and the state of the industry is in and BIO make a strong showing across several categories.
New BIO research: Call centres still favourite for broadband issues
Vanilla+, the global site for telecoms IT, have been reporting on BIO’s new research into customer service in the telecoms industry.
Three essentials for smarter cities
UK cities need better connectivity, investment in interoperability and increased focus on mass transport if they are to become smarter, healthier and less chaotic, says BIO’s Creative Innovation Director a recent article for PublicTechnology.net
Technology can be the insurer’s best friend
We all know that car insurance premiums are mainly based on risk factors. Young drivers often face crippling costs, and premiums are subject to massive hikes in the event of claims being made, whatever the circumstances.
How new technology can win in retail
New technology can boost customer engagement and improve customer service, but understanding what will work for shoppers is a challenge according to BIO CEO Peter Veash.
BIO's Melanie Pittham reports on Prime Day's boost for Amazon
Our Creative Innovation Director outlines the figures from 2016 in the run-up to this year’s summer Amazon extravaganza in an article by John McCarthy for The Drum commenting on the retailer’s marketing strategy for this year.