News & Views
BIO is often in the news for our work as Digital Change Agents®. From the broadsheets to Bloomberg and from our whitepapers to special events, you’ll find all the latest stories, comments and conversations here.
Stuck in Second? How to innovate the car sales experience
Can car-buying keep pace with new auto tech? Peter's view on innovating the car purchase process.
Connecting to the Connected Traveller
BIO examines how brands can stay relevant to – and valued by – today's travellers.
Say what you want – voice commerce is happening
Voice is getting louder, and it is going to revolutionise retail.
Closure, Digital Legacy and Death: What we learnt from the second BIO bold
Endings. Hard to think about, hard to design for, but an important part of customer relationships. Our recent BIO bold event tackled this topic and more – check out what we learnt from our panel of closure and digital legacy experts.
GUEST POST: Consumer Endings – Unwanted, overlooked, yet critical to sustainable consumption
Our BIO BOLD: Closure, Digital Legacy and Death event speaker Joe Macleod on why endings are a vital aspect of customer experience and why off-boarding matters.
Disruption in the legal system: The evolving relationship between law and technology
What does technology hold for the future of law firms? Will AI and automation actually help make the law more, not less, human?